Contact Us & FAQ

How to Order 

Online Orders Only :

  1. Search and add your music files to your cart by clicking "Add to cart" button

  2. Checkout with Express Paypal Checkout yellow button (no account needed)

  3. or Login

  4. or Create your MIDIFILES.COM account (it's free and you'll have a permanent access to your files)

  5. Choose a payment method (secure payment with Stripe, Paypal or Credit Points - Wire transfer for EU only)

  6. Access your music files (MIDI 0-1, ZIP, MP3, MP4 etc.) on "My account" / "My files" tab

Your MIDIFILES.COM Account is FREE and allows you to access your files. Enter your full name, company, address and other useful music information.

VIRUS FREE, SPAM FREE, PURCHASE AND PERSONAL DATA REMAINS CONFIDENTIAL   YOUR INFORMATION IS NOT SHARED WITH ANY THIRD PARTIES.

How to open you free account ?

Click here to open new account, add a user name and email. A password will be generated and sent to you by our server. Please check your SPAM box. If you are a Hotmail user, please double check emails sent from "studio(at)midifiles.com"

Discount

To receive this great discounts you  must have a FREE ACCOUNT and be LOGGED IN. Total amount with rebate is automatically calculated on the checkout page, according to price and  number of items in your cart.

Your Account

Once you have created your account. Login with your username and  password. If you forget your password, you can request a new one here. Don't forget to check your spam box..

When you are logged in, a new menu appears TOP LEFT of the page.

My account : Access your account details

My Points : Your available  Loyalty Points you can use to buy files

Log out

Your account details

When you click on "My account", you can access your details

View : your account

Edit your Account : modify your parameters and data (email, password, name, language, newsletter.). We will never ask for confidential information.

My files : get access to your downloads

Points : Available points 

Order history

Address book : Your address for invoices, editing or physical goods

How to download my music files ?

Once your payment is completed, Login to  "My Account" and click on "My files" tab. 

We may need to transfer files between our studio and your account. Allow a few minutes for the  upload to your account.

I didn't find the MIDI file I want. Can you produce it for me ?

Yes we can ! We produce any MIDI files from any (audible) MP3 or online video.

Click for more info and samples

Is payment secure ?

YES ! PAYMENT IS 100% SAFE AND SECURE.

We are a French company registered in France / Europe since 1995 - GATE SOLEIL Production, 16 rue de Gate Soleil 87100 LIMOGES. We use secure methods of payment. The page starting with https:// when you pay by STRIPE or PAYPAL. We DO NOT  see, keep, use or show  any confidential information.

 We are the  official distributor of PassportMusic Software and are present in USA (Louisville / KY) and in Germany (Berlin).

Do you have any question ?

If so, please send your questions on this form, we will get back to you ASAP.

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