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Contact Us & FAQ

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How to order ?

Orders are made online only :

Search and add your music files to your cart by clicking "Add to cart" button
Login / Create your free account on MIDIFILES.COM - It's free and you'll have a permanent access to your files
Choose a payment method (secure payment with Stripe, Paypal or Credit Points - Wire transfer for EU only
Access your files on "My account" / "My files" tab
Your MIDIFILES.COM Account is free and allows you to access your files and enter your full name, company, address and other useful informations for us about about music styles and what keyboard / software you have. No virus, no spam, no confidential data shared with anybody (we hate that too).

How to open you free account ?

Click here to open new account, add a user name and email. A password witll be generated and sent to you by our server. Please check your SPAM directory. If you are a Hotmail user, please double check emails sent from "studio(at)midifiles.com"

Your account

Once completed, you can identify yourself with a username and a password. If you forgot your password, you can request a new one here. Don't forget to check your spam directory.

When you are logged in, a new menu appears on top of the page and on the left side.

Your account details

When you click on "My account", you can access details

View : your account
Edit : allows you to modify your parameters and data (email, password, name, language, newsletter etc.). There are no confidential info and we will never ask for.
My files : get access to your downloads
Points : points details
Order history :
Address book : your address for invoice request

How to download my music files ?

Once your payment is completed, go to "My Account" and "My files" tab. Your may need to login.

It happens sometimes when we need to transfer file between our studio and your account. Allow us few seconds / minutes to upload files from our studio to your account.

I didn't find the MIDI file I want. Can you produce it for me ?

Of course yes ! We do produce any MIDI files from any (audible) MP3 or online video.

Click for more info and samples

Is payment secure ?

YES ! Payment is 100% safe and secured.

We are using secure recipients identified by secure page starting with https:// when you pay online. We don't keep nor use nor see or show any confidential informations.

Do you have any question ?

If you do, please contact us : [email protected] or [email protected]  we'll get back to you asap.